Ujjivan Small Finance Bank Achieves 200x ROI and 15% Boost in Digital Adoption with Netcore Cloud's Agentic, Hyper-Localised Automation
Dec 23, 2025
Mumbai (Maharashtra) [India], December 23: Ujjivan Small Finance Bank (Ujjivan SFB), serving more than 98 lakh customers across 26 states and UTs, has achieved a transformational leap in digital adoption and customer engagement through its partnership with Netcore Cloud. By deploying hyper-localised communication and automated customer journeys tailored to regional languages and cultural nuances, the bank recorded 200x ROI, 15% digital adoption growth, and 14% increase in product cross-sell within a year.
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